SECTION 1 – RETURN POLICY 

Due to hygiene reasons, we do not accept returns for all items.

SECTION 2 -DELIVERY 

Delivery by Sf express to Hong Kong & Macau.

For more information or international delivery please contact us by mail at
Info@cosmobeautyfrance.com or WhatsApp: +852 6131 1157 .

SECTION 3 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our website , we also receive your computer’s internet protocol (IP) address automatically in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our new promotions, new products and other updates.
We store your data on a secure server behind a firewall & we do not sell/share your personal informations to other company .

SECTION 4 – PAYMENT

Encrypted transaction for your safety
Cosmo Beauty France guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. 

We use third party payment service to process online transactions (PayPal & Stripe) . When you place an order, you agree and accept that your credit card information will be collected, processed, and kept by us and a payment service provider subject to its terms and conditions. You agree and accept that you are solely and exclusively responsible for any losses incurred or sustained by you in making credit card transaction, and in no event shall any such losses in whole or in part be borne by us.

For more information about card purchases please read about 3d secure , contact us at :
Info@cosmobeautyfrance.com or WhatsApp: +852 6131 1157 .

SECTION 5 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 6 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 7 – RIGHT OF CANCELLATION

We reserve the right to cancel your order.
If the order is cancelled by us, if you have already made any payment, we will make a refund on any sum deducted by us from your credit card. You agree and accept that we will not be obliged to offer any compensation for disappointment suffered.

QUESTIONS AND CONTACT INFORMATIONS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at  or by mail at
Info@cosmobeautyfrance.com or WhatsApp: +852 6131 1157 .

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Products are shipped from our warehouse in Hong Kong .
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